1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (used for authentication and account recovery)
• Name (optional, you may use a pseudonym)
• Authentication credentials (encrypted)

Assessment and Content Data

When you use SafeSpace features, we store:

• Assessment responses and AI-generated analysis
• Uploaded conversation text and analysis results
• Evidence timeline entries (dates, descriptions, photos)
• Safety plan details (emergency contacts, safe locations)
• Private journal entries
• Chat conversation history with our AI support

Usage Information

We automatically collect:

• Device information (browser type, operating system)
• Usage patterns (features accessed, time spent)
• IP address (for security purposes only)
• Quick Exit usage (to improve safety features)

2. How We Use Your Information

We use your information solely to:

• Provide our services: Store your assessments, evidence, and safety plans securely
• Generate AI analysis: Process your submissions to identify abuse patterns and provide guidance
• Improve our platform: Analyze anonymized, aggregated data to enhance features
• Ensure security: Detect and prevent unauthorized access to your account
• Communicate with you: Send account-related notifications (you can opt out of non-essential emails)

3. Data Security

4. Information Sharing

We will NEVER sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in these limited circumstances:

• With your consent: If you explicitly authorize us to share specific information
• Legal requirements: If required by law, court order, or to protect safety (e.g., imminent threat of harm)
• Service providers: Trusted partners who help operate our platform (hosting, payment processing) under strict confidentiality agreements

5. Data Retention

We retain your data as long as your account is active. You may:

• Delete specific content: Remove individual assessments, journal entries, or evidence at any time
• Delete your account: Permanently delete all your data through account settings
• Request data export: Download all your data in a portable format

Upon account deletion, we will permanently erase your personal data within 30 days, except as required by law.

6. Cookies and Tracking

We use minimal cookies for:

• Authentication: Keep you logged in securely
• Preferences: Remember your settings
• Security: Prevent unauthorized access

We do NOT use third-party advertising cookies or tracking pixels. Your browsing activity on SafeSpace is private.

7. Your Rights

You have the right to:

• Access: View all personal data we have about you
• Correction: Update inaccurate information
• Deletion: Request complete erasure of your data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from non-essential communications
• Object: Contest our use of your data for specific purposes

To exercise these rights, contact us through your account settings.

8. Children's Privacy

SafeSpace is intended for adults (18+) experiencing or at risk of domestic abuse. We do not knowingly collect information from children under 18. If we discover we have inadvertently collected such information, we will delete it immediately.

9. International Users

SafeSpace is operated in the United States. If you access our service from outside the US, your information will be transferred to and stored in the US. By using SafeSpace, you consent to this transfer and storage.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. The "Last updated" date at the top of this page indicates when changes were last made.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the support options in your account settings.